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Please note: Our website will be unavailable between 8pm and 11pm AEDT on Saturday 17 November for maintenance.
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Advocate or Authorised Representative

Under the Telecommunications Code, our customers are entitled to appoint an Advocate or an Authorised  Representative to act on their behalf in regards to a telecommunications carriage service with us.

There are important differences between what an advocate and an authorised representative can do. Please click here for the information and form you will need to make an Appointment of Advocate or Authorised Representative.